Privacy Policy

Privacy Policy

Last Updated: May 20, 2026

Welcome to Lumanovacare (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send marketing emails and promotions (only if you opt in)

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

Cookies may be used to:

  • Remember your preferences

  • Maintain shopping cart functionality

  • Measure website performance

  • Deliver personalized advertising

You can disable cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party providers, including:

  • Shopify (store platform)

  • Payment processors

  • Email marketing providers

  • Analytics tools such as Google Analytics

  • Shipping and fulfillment providers

These third parties only receive information necessary to perform their services.

For more information about Shopify’s privacy practices, visit:

Shopify Privacy Policy

5. Payment Information

Payments are processed securely through third-party payment providers.
We do not store or have direct access to your complete payment card details.

6. Marketing Communications

If you subscribe to our mailing list, we may send promotional emails about new products, offers, or updates.

You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

  • Request a copy of your stored information

To exercise these rights, contact us at:

Email: info@lumanovacare.com

9. GDPR & UK GDPR Rights

If you are located in the UK or European Economic Area (EEA), you have rights under applicable data protection laws, including:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to data portability

  • Right to object to processing

10. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.

11. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission is completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Lumanovacare 
Website: lumanovacare.com